Terms of Service

Last updated: February 2026

Acceptance

By using Reach, you agree to these terms. If you do not agree, do not use the service.

Service Description

Reach is a personal research agent that connects to your existing accounts (Slack, Google Drive, Confluence, Jira) via browser cookie export. Reach does not access your accounts without your explicit action to export cookies.

Your Responsibilities

You are responsible for ensuring you have the right to export cookies and query data from your connected services. Do not use Reach to access data you are not authorized to view. You must comply with the terms of service of each connected service.

Subscription and Billing

Reach requires a paid subscription. Billing is handled through Stripe. You may cancel at any time through the billing portal. Refunds are handled on a case-by-case basis.

Usage Limits

Each subscription includes a monthly message limit. If you reach your limit, additional messages will be blocked until the next billing period.

Data and Privacy

See our Privacy Policy for details on data handling, encryption, and isolation.

Disclaimer

Reach is provided "as is" without warranty. AI-generated responses may contain errors. Reach is not a substitute for professional research or advice.

Limitation of Liability

To the maximum extent permitted by law, Reach's liability is limited to the amount you paid for the service in the preceding 12 months.

Changes

We may update these terms. Continued use after changes constitutes acceptance.

Contact

For questions, email legal@reach.example.com.

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